Customer installation & services Manager - CEE
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➢ Are you eager to work for an exciting and meaningful project?
➢ When it comes to hydrogen, are you convinced of its importance for the energy transition?
➢ Do you want to join an international team with human and environmental values?
Founded in 2017, Lhyfe designs, builds, and operates facilities to produce green and renewable hydrogen.
What is special about the hydrogen Lhyfe produces? Our production process does not bring out CO2, but it does produce oxygen. And oxygen means life!
As the first producer and supplier of green and renewable hydrogen we are shaping our future by making a positive impact to the environment. At Lhyfe, we are convinced that we need to change things now!
We work daily to ensure that the production of our hydrogen has a positive impact on the environment but also on the territories.
Do you want to be a part of this social and environmental project? Join us!
As part of the rapid expansion of our operations, Lhyfe is recruiting a 'Customer installation & services Manager’ to support our strong growth in our CEE region (Germany, Belgium, The Netherlands).
As a member of our Operation Business Unit, the role is based in Köln, the Lhyfe Germany GmbH head office.
Your mission:
Reporting to our Supply Chain Director, the Customer installation & services Manager is responsible for managing the installation and customer support activities for mobility or industrial applications. You work in close collaboration with Lhyfe's Process & Operations teams, based around Cologne, Nantes and our production sites.
Main tasks and responsibilities:
Engineering of solutions (interfaces, processes, instrumentation, safety, etc.)
- Development of our technical and safety standards, and packaged solutions
- Identification of key suppliers and partners
- Cost estimation, purchasing, and supplier management
- Definition of maintenance plans
- Management and monitoring of the activity budget
- Writing specifications, procedures, and best practices related to the activity
- Technological watch
Pre-sales support
- Main contact for our Sales team on customer projects
- Technical relationship with clients and mobility solution providers
On-site monitoring
- Organisation and management of installation, testing, and qualification projects
- Training of users (O&M teams, operators, clients)
- Technical support and after-sales service
> Travel will be required to customer sites, production facilities, and suppliers in Europe.
Skills and requirements:
You come from a training background focused on industrial maintenance and/or mechanical engineering. You have at least 5 years of experience in a similar position and have a strong command of processes and regulations related to industrial gases and safety culture.
Furthermore, you have knowledge of industrial processes of pressurized or cryogenic gas and competences in specifications and technical purchasing.
Finally, proficiency in professional English and German is required to communicate technically with our suppliers, clients, and technical teams based in various European countries.
Your personality will also be a strong asset, particularly:
- Planning and management
- Teamwork skills
- Responsiveness and availability
- Pragmatic, hands-on approach
- Persistent and solution-oriented with excellent analytical skills
Optimism, Courage and Solidarity: Values at the heart of Lhyfe
For us, diversity and inclusion are fundamental. We are convinced that the only way to work together successfully to achieve energy decarbonization is through competence and professional commitment.
All our jobs are open to people with disabilities, and we welcome all applications without regard to any criteria other than professional qualifications.
We offer
- Our main office is located at Im Zollhafen 24, 50678 Cologne, Kranhaus Süd.
- Payment of the costs for the Railcard 50
- 30 days holiday
- 2 days home office per week
Recruitment process
Stage 1: Interview with Nathalie, Talent acquisition specialist
Stage 2: Meeting with Jean-François, Supply Chain Director.
Stage 3: Meeting at our offices to discover the working environment and to meet our team.
- Department
- O&M
- Role
- Supply Chain & Logistic
- Locations
- Cologne
- Remote status
- Hybrid Remote
![Picture of Nathalie RODRIGUEZ](https://images.teamtailor-cdn.com/images/s3/teamtailor-production/square_226-v4/image_uploads/1bdd3d1e-4e91-4057-90ca-bbaf7b33416d/original.jpeg)
Cologne
Customer installation & services Manager - CEE
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